pvc 88 Privacy Policy
This document explains in detail how personal information of all registered and unregistered users of the pvc 88 platform is collected, stored, processed and protected. By using the site, you are considered to have agreed to the terms of this policy.
Introduction and Applicability
pvc 88 treats the protection of personal information of all its members and visitors as its highest priority. This Privacy Policy ("Policy") applies to the website operated by pvc 88 and its associated mobile applications. This Policy tells you what information we collect, for what purposes we use it, with whom we share it, and how you can control your information.
Along with reading this Policy, you are advised to read our Terms and Conditions, as both documents together form the basis of the relationship between you and pvc 88. If you disagree with any part of this Policy, please refrain from using pvc 88 and contact our support team directly.
This Policy is intended for users in Bangladesh. We do not knowingly collect information from anyone under the age of 21. If it becomes known that information from a minor has been collected, it will be deleted immediately.
1. Data Collection
pvc 88 collects information from you in various ways. The categories of information collected are detailed below.
Information You Provide Directly
Information you provide during account registration, deposit, withdrawal or support requests:
- Full name and date of birth
- Email address
- Mobile number (for linking bKash, Nagad, Rocket)
- Payment information (bank account details)
- Identity verification documents (National ID card or passport)
- Username and password
Automatically Collected Information
Information automatically recorded while you use the site:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and session duration
- Click patterns and navigation paths
- Cookie and local storage data
- Referral source (where you came from before visiting the site)
Gaming and Transaction Information
Information related to your activity on the platform:
- Bet and gaming history
- Deposit and withdrawal transaction records
- Bonus claims and wagering activity
- VIP level and points information
- Session duration and bet amounts
Communication Information
Information provided when contacting our support team:
- Live chat message content
- Email communication records
- Details of complaints and requests
- Feedback submitted via surveys or feedback forms
2. Purpose of Data Use
Information collected from you is used only for specific and lawful purposes. pvc 88 never uses your information for irrelevant or unethical purposes.
2.1 Account Management and Identity Verification
Information is used to complete the registration process, verify your identity and keep your account secure. This includes OTP verification, login security and account recovery processes.
2.2 Financial Transaction Processing
Payment information is used to correctly process your deposit and withdrawal requests via bKash, Nagad, Rocket or bank transfer. This information is also required to verify transactions with a minimum deposit of ৳200 and a minimum withdrawal of ৳800.
2.3 Customer Support
Communication information is used to resolve your issues and provide necessary information through our 24/7 live chat and email support service.
2.4 Fraud Prevention and Security
Behavioural data is analysed to detect and prevent multiple account operation, money laundering or other unlawful activity. This is essential to protect the interests of all members.
2.5 Service Quality Improvement
Aggregated usage data is analysed to monitor site performance, test new features and improve the user experience. In this process, information is combined in a way that does not identify you personally.
2.6 Responsible Gaming Monitoring
Gaming behaviour is monitored as part of our responsible gaming programme. If signs of problematic gaming are observed in any member, support is arranged.
2.7 Promotional and Marketing Communications
Subject to your consent, emails or messages may be sent to inform you about bonus offers, promotions and site updates. You can opt out of these communications at any time.
3. Data Sharing and Disclosure
pvc 88 does not sell or rent your personal information to third parties. However, information may be shared in a limited way in certain specific circumstances:
3.1 Service Providers
The minimum necessary information is shared with payment gateways, game software providers and technology support companies that assist in operating services on behalf of pvc 88. These organisations are contractually bound to meet our privacy standards.
- Payment processors (bKash, Nagad, Rocket, bank networks)
- Game content providers
- Technology and cybersecurity support providers
- Cloud storage and server management providers
3.2 Legal Obligations
It is our legal responsibility to disclose information in accordance with applicable laws in Bangladesh or the instructions of a lawful authority. In such cases, pvc 88 is obliged to provide the necessary information to the relevant investigating or regulatory authority.
3.3 Fraud Prevention
Information may be shared with other casino platforms or financial institutions to detect money laundering, fraud or other unlawful financial activity. This is done entirely within a legal framework and by secure means.
3.4 Business Restructuring
In the event of any merger, acquisition or business transfer, user information may be transferred to the new entity. Members will be notified in advance and continuity of this Privacy Policy will be ensured.
Outside the cases listed above, pvc 88 never transfers your personal information to third parties. No information is shared with marketing agencies or advertisers.
5. Data Security Measures
pvc 88 follows industry-standard security technologies and practices to keep your personal and financial information secure.
5.1 Encryption and Data Transmission Security
All data exchanged between the site and your device is encrypted via SSL (Secure Socket Layer) technology. This prevents any third party from intercepting and viewing your sensitive information. Payment information is kept under an additional layer of encryption.
5.2 Access Control
Only authorised staff may access your information when there is a legitimate reason to do so. Every access is recorded in a log and regular security audits are carried out.
5.3 Server Security
User data is stored in secure data centres with active firewalls, intrusion detection systems and regular security testing. Unauthorised access to the server environment is strictly prohibited.
5.4 Password Protection
Your password is never stored in plain form — it is kept in a transformed form using a hashing algorithm. No member of our staff can see your actual password. You are advised to use a strong, unique password for security.
No organisation can guarantee 100% security for data transmitted over the internet. If you notice any suspicious activity on your account, notify our support team immediately.
6. Data Retention
6.1 Information for Active Accounts
All relevant information is retained for as long as your account remains active. Even after an account is closed, information is kept for a defined period for legal obligations and dispute resolution purposes.
6.2 Financial Transaction Records
The complete history of deposits and withdrawals is retained for the long term. These records are necessary for financial audits, tax requirements and protection against potential legal claims.
6.3 Information for Closed Accounts
When you request account closure, your personally identifiable information is deleted or anonymised as soon as possible; however, information that must be retained for legal or technical reasons is kept for the minimum necessary period.
7. Your Data Rights
pvc 88 believes that every user has individual rights over their own information. Your key rights are listed below:
Right to Access
You may request to know what information we hold about you. We will provide a summary of the information within a reasonable time of receiving your request.
Right to Rectification
If your profile contains incorrect or incomplete information, you can submit a request to have it corrected. This can be done by logging into your account or by contacting our support team.
Right to Erasure
In certain circumstances, you can request that your personal data be deleted. However, we are required to retain some information due to legal obligations.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. Your request will be respected and the relevant activity will be stopped.
7.5 How to Exercise Your Rights
To exercise any of the rights above, contact our support team via live chat or email. After verifying your identity, we will act as quickly as possible. Answers to common account-related questions are available in our FAQ section.
8. Protection of Minors
pvc 88 strictly prohibits anyone under the age of 21 from registering an account or using its services. Age is verified at registration, and identity documents may be requested if there is any doubt.
If we become aware that a minor has registered in any way, their account will be suspended immediately and all related data will be deleted. If a parent or guardian suspects their child is using this platform, please contact our support team.
9. Policy Changes and Updates
9.1 Notice of Changes
pvc 88 may revise this privacy policy as needed. Before any significant changes, a notification will be sent to the registered email address and a notice will be displayed on the site. The date of the change will always be shown at the top of the page.
9.2 Continued Consent
If you continue using the site after an updated policy is published, you will be considered to have accepted the revised policy. If you do not agree to the changes, you have the right to close your account and stop using the site.
10. Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Instant support is available from any page on the site via the chat widget — 24/7
[email protected]
Instant on live chat, as soon as possible by email
Related Documents
Alongside this privacy policy, we recommend reading the following documents:
- Terms & Conditions — Full terms for using our services
- Responsible Gaming — Safe gaming guidelines
- About Us — Introduction to the pvc 88 platform
- FAQ — Common questions and answers
This privacy policy was written in Bengali and that is the authoritative version. In the event of any conflict with a translation, the Bengali version will take precedence.